TERMS OF USE
Please read before use.
Last updated: August 17, 2026
Welcome to the website of Design Engagency LLC, doing business as Altitude Design Office (“Altitude,” “We,” “Us,” or “Our”). These Terms of Use govern your access to and use of this website and its Content. By accessing or using this website, you agree to these Terms of Use and all applicable laws and regulations. If you do not agree, do not use this website. Please read these Terms of Use carefully because they include important disclaimers and limitations of liability. The information on this website is general and provided for informational purposes only.
No Professional Advice
The Content is provided for general informational and illustrative purposes only and does not constitute architectural, engineering, interior-design, construction, legal, financial, or other professional advice. Website Content is not a substitute for a written proposal, scope of work, professional consultation, or project-specific agreement with Altitude or another qualified professional. Do not act or refrain from acting in reliance on the Content without obtaining advice appropriate to your circumstances.
Artificial Intelligence
Altitude may use artificial-intelligence and other automated tools to help generate, edit, enhance, translate, organize, or present certain text, images, renderings, concepts, or other Content on this website. AI-assisted Content may contain errors, omissions, artifacts, or simulated elements and may not depict completed work, final specifications, or actual site conditions. Altitude may review or modify AI-assisted Content, but does not guarantee that it is complete, current, accurate, or suitable for any particular purpose. You should independently verify information before relying on it.
Privacy and Cookies
Your use of this website is also subject to Altitude’s Privacy Policy and any cookie notice made available on the website, each as updated from time to time. Those notices describe how Altitude collects, uses, discloses, and otherwise processes personal information and, where applicable, how you may exercise privacy choices or rights. If there is a conflict between these Terms of Use and the Privacy Policy regarding the processing of personal information, the Privacy Policy controls.
User Guidelines
The following terms apply to your conduct when accessing or using this website: (a) you agree not to interfere with or disrupt this website or the servers or networks connected to this website, or disobey any requirements, procedures, policies or regulations of networks connected to this website; (b) you agree not to use any robot, spider or other similar automatic technology, process or means to access or use this website for any purpose, including monitoring or copying any of the material on this website; (c) you agree not to reproduce, duplicate, copy, reverse engineer, hack, sell, resell or exploit for any commercial purpose, any portion of this website, use of this website, or access to this website; (d) you agree not to use any device, software, means or routine that interferes with the proper working of this website, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials; (e) you agree not to send or attempt to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material; (f) you agree not to engage in any activity that would constitute a criminal offense or give rise to a civil liability; (g) you agree not to attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of this website, the server(s) on which this website is stored, or any server, computer or database connected to this website; (h) you agree not to impersonate any person or entity, including but not limited to, Altitude or its employees, representatives, or affiliates, or falsely state or otherwise misrepresent your affiliation with any person or entity; (i) you agree not to interfere with any other user’s right to privacy, including by harvesting or collecting personally-identifiable information about users of this website or posting private information about a third-party; (j) you agree not to engage in any conduct that restricts or inhibits any person’s use or enjoyment of this website, or which, as determined in Altitude’s sole discretion, may harm Us or the users of this website or expose Us or other users to liability; and (k) you agree not to use this website in any way that violates any applicable federal, state or local laws, rules or regulations.
Disclaimer of Warranties
THIS WEBSITE IS PROVIDED “AS IS,” NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO THIS WEBSITE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.
You expressly agree that your use of this website is at your sole discretion and risk. Altitude, its affiliates, and their respective employees, partners, third-party content providers, third-party service providers, and licensors do not warrant that this website will be uninterrupted, secure, or error-free, or that defects will be corrected. Nor do We make any warranty, express or implied, as to results obtained from use of this website or the accuracy, reliability, or content of any information, service, or merchandise provided through it.
Availability, Errors and Inaccuracies
Altitude assumes no liability for the availability, errors, or inaccuracies of information, products, or services described on this website. We may experience delays in updating information on this website or in advertising elsewhere. Website information may contain errors or may not be complete or current, and products or services may be unavailable. We reserve the right to correct errors and to change or discontinue any Content, feature, product, or service at any time without notice. Inclusion of a product or service does not constitute Our endorsement or recommendation.
Damages and Limitation of Liability
IN NO EVENT SHALL Altitude BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF Altitude HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Without limiting the foregoing, you acknowledge that Altitude and its parent companies and affiliates are not liable for the actual or alleged defamatory, offensive, or illegal conduct of other website users or third parties. Nothing in these Terms of Use excludes or limits liability that cannot lawfully be excluded or limited. Where a limitation is not permitted, it applies only to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Altitude and its affiliates, and Our and their respective shareholders, directors, officers, representatives, agents, contractors, and employees against any losses, liabilities, damages, claims, costs, expenses (including legal fees) in any way arising from, related to or in connection with your use of this website, your violation of these Terms of Use, or the posting or transmission of any materials on or through this website by you, including but not limited to, any third-party claim that any information or materials provided by you infringe upon any third-party proprietary rights.
Intellectual Property Rights
All text, graphics, photographs, trademarks, logos, icons, user interfaces, sounds, music, videos, artwork, software and computer code (collectively, “Content”), including but not limited to the “look and feel,” layout, design, structure, color scheme, selection, combination and arrangement of the Content present on this website is owned by or licensed to Us. Such Content is protected by copyright, trademark, trade dress and various other intellectual property and unfair competition laws.
Except with our express written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, reverse engineer, hack, create derivative works of, re-publish or transmit this website or Content (in whole or in part) in any way or through any medium for distribution, publication or for any commercial purpose.
You may display, copy and download Content from this website solely for your personal and non-commercial use provided that: (a) you do not remove any copyright or proprietary notice from the Content; (b) such Content will not be copied or posted on any networked computer or published in any medium; and (c) no modifications are made to such Content.
Project Materials and Third-Party Rights
Project photographs, plans, drawings, renderings, specifications, client names, testimonials, and other materials may be owned by Altitude, its clients, consultants, photographers, licensors, or other third parties. Their appearance on this website does not grant you any license or permission beyond the limited personal, non-commercial use expressly permitted above. All third-party names, marks, and materials remain the property of their respective owners.
Copyright Complaints
If you believe material on this website infringes your copyright, please send Altitude a written notice using the contact information published on the website. Your notice should identify the copyrighted work, identify the allegedly infringing material and its location, provide your contact information, state your good-faith belief that the disputed use is unauthorized, state under penalty of perjury that the notice is accurate and that you are authorized to act for the copyright owner, and include your physical or electronic signature. Altitude may remove or restrict access to challenged material in appropriate circumstances.
Links to Third-Party Websites
Links to other websites may be included on Altitude’s website. Unless expressly stated, these third-party websites are not under Our control. We neither assume nor accept responsibility or liability for the content of third-party websites. The inclusion of a link to another website on Altitude’s website is for information only and does not imply any endorsement of these other websites themselves or of those in control of them. We strongly recommend that you read carefully the terms and conditions and privacy policies, as well as cookie policies of any third-party websites or services that you visit.
Electronic Communications
When you visit the website, submit a form, or send Altitude an email or other electronic message, you consent to receive communications from Altitude electronically. You agree that electronic notices and communications satisfy any legal requirement that such communications be in writing, except where applicable law requires a different form of notice.
Events Beyond Our Control
Altitude will not be responsible for a delay, interruption, or failure in website availability caused by events beyond Our reasonable control, including utility or telecommunications failures, hosting or third-party service interruptions, cyberattacks, natural disasters, governmental actions, labor disputes, epidemics, or other force-majeure events.
Governing Law and Jurisdiction
These Terms of Use shall be governed and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions. THESE TERMS OF USE SHALL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE SALE OF INTERNATIONAL GOODS, THE UNIFORM COMMERCIAL CODE, NOR INCOTERMS.
Any controversy or claim arising out of or relating to these Terms of Use, including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in Los Angeles County, CA.
Notice to California Residents
Questions or complaints about this website may be submitted to Altitude using the contact information published on the website. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Severability and Entire Agreement
Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of that right or provision. If any provision of these Terms of Use is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Use will remain in effect.
These Terms of Use constitute the entire agreement between you and Altitude regarding this website, and supersede and replace any prior agreements We might have had with you regarding this website.
Changes to Terms of Use
These Terms of Use, or any part thereof, may be modified by Altitude, including the addition or removal of terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. We will not provide you with any notice when We make changes to these Terms of Use. Your use of this website after such posting shall be deemed to constitute acceptance by you of such modifications, additions, or deletions.
Termination
Altitude may terminate or suspend these Terms of Use at any time without notice to you. Without limiting the foregoing, We shall have the right to immediately terminate your access to this website in the event of any conduct by you that We, in Our sole discretion, consider to be unacceptable, or in the event of any breach by you of these Terms of Use.
PRIVACY POLICY
Altitude Design Office
Effective date: August 17, 2026
Website: https://www.altitudedesignoffice.com/
This Privacy Policy explains how Design Engagency LLC, doing business as Altitude Design Office (“Altitude,” “we,” “us,” or “our”), collects, uses, discloses, and retains personal information through the website identified above (the “Site”). It also describes choices and rights that may be available to you. This Policy applies to the Site and does not govern information processed under a separate client, employment, vendor, or other agreement.
- Personal Information We Collect
The categories below describe information we may collect, depending on how you use the Site and which Site features are enabled.
Information You Provide
Contact and inquiry information. When you use a contact form, schedule a meeting, request information, or otherwise communicate with us, we may collect your first and last name, business email address, telephone number, organization, message content, project details, and other information you choose to provide.
Newsletter information. If you choose to receive our newsletter, we collect the contact details and preferences needed to manage that subscription. We do not share newsletter signup information with third parties for their own marketing purposes, although service providers may process it for us.
Comments and account information. If commenting or user registration is enabled, we may collect the information shown in the comment or registration form and information included in a user profile. Registered users may generally view, edit, or delete their profile information, except that a username may not be changeable.
Uploaded media. If the Site permits you to upload images or other files, those files may include metadata. You should remove embedded location information, such as EXIF GPS data, before uploading because other Site visitors may be able to download files and extract that information.
Information Collected Automatically
When you visit or interact with the Site, we and service providers may automatically collect device and usage information, such as your Internet Protocol address, browser type and user-agent string, device type, operating system, referring and exit pages, pages viewed, approximate location derived from IP address, timestamps, cookie or similar identifiers, and information about interactions with Site features.
If you leave a comment, we may collect your IP address and browser user-agent string to help detect spam. Visitor comments may be evaluated by an automated spam-detection service.
Information From Other Sources
We may receive information from vendors that support the Site, analytics and security providers, scheduling or communications platforms, social-media services, embedded-content providers, and publicly available sources. The information received depends on the service used and your settings with that provider. - How We Use Personal Information
We may use personal information to operate, maintain, secure, and improve the Site; respond to inquiries and communicate about potential or existing projects; schedule meetings; manage newsletter subscriptions; publish and moderate comments where enabled; administer user accounts where enabled; measure Site performance and understand use; detect spam, fraud, misuse, and security incidents; comply with law and enforce our terms; establish, exercise, or defend legal claims; and carry out other purposes disclosed when information is collected or with your consent. - Cookies and Similar Technologies
The Site may use cookies, pixels, local storage, and similar technologies for essential functionality, preferences, security, spam prevention, analytics, and—if used and separately disclosed—marketing. You can control many cookies through browser settings and any cookie-choice tool made available on the Site. Blocking cookies may affect Site functionality.
Comment cookies. If commenting is enabled and you leave a comment, you may be offered the option to save your name, email address, and website in cookies for convenience. These cookies may last for one year.
Login and preference cookies. If login functionality is enabled, a temporary cookie may be set on the login page to check whether your browser accepts cookies; it contains no personal data and is discarded when the browser closes. Login cookies generally last two days, screen-preference cookies generally last one year, and selecting “Remember Me” may keep you logged in for two weeks. Logging out removes login cookies.
Publishing cookies. If article editing or publishing is enabled, an additional cookie may store the edited article’s post identifier. It contains no other personal data and generally expires after one day.
Analytics. We may use analytics tools to understand Site traffic and performance. These tools may use cookies or similar technologies and may receive device and usage information. Available cookie controls and the applicable provider’s notice provide additional information when analytics are enabled. - Comments, Gravatar, and Public Content
If comments are enabled, an anonymized string created from your email address (sometimes called a hash) may be sent to the Gravatar service to determine whether you use it. Gravatar is operated under Automattic’s privacy policy at https://automattic.com/privacy/. After a comment is approved, a profile image associated with that service may be publicly visible with the comment.
Information you choose to post publicly, including comments and profile images, may be viewed, copied, or used by others. Do not post personal information that you do not want to make public. - Embedded Content and Third-Party Services
The Site may contain embedded videos, images, articles, maps, scheduling tools, social-media features, or other content from third parties. Embedded content may behave as if you visited the third party directly. The provider may collect information about you, use cookies, apply additional tracking, and monitor your interaction with the content, including when you are logged in to an account with that provider. Third-party privacy practices are governed by their own notices, not this Policy. - How We Disclose Personal Information
We may disclose personal information to vendors and service providers that perform services for us, such as website hosting and maintenance, form processing, email and newsletter delivery, scheduling, analytics, security, spam detection, data storage, and professional advice. We may also disclose information to embedded-content or social-media providers when you interact with their features; to business partners when you direct us to do so; to government authorities or other parties when required or permitted by law; in connection with a merger, financing, reorganization, sale, or similar business transaction; and to protect rights, safety, property, and the integrity of the Site.
We do not disclose newsletter signup information to third parties for their own marketing purposes. We do not knowingly sell personal information. If our practices change in a way that creates additional rights under applicable law, we will provide the required notice and choices. - Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect the Site.
If comments are enabled, a comment and its metadata may be retained indefinitely so follow-up comments can be recognized and approved automatically rather than held for moderation. If user registration is enabled, profile information is generally retained while the account remains active and as needed afterward for the purposes described above. Retention periods may vary based on the type of information, our relationship with you, and legal or operational requirements. - Your Choices and Privacy Rights
You may unsubscribe from marketing email by using the unsubscribe method included in the message. You may also adjust browser cookie settings and use any cookie-choice tool available on the Site.
If you have a Site account or have left comments, you may request an exported copy of personal information associated with you and may request correction or deletion. We may retain information required for administrative, legal, security, recordkeeping, or other permitted purposes. We may need to verify your identity before completing a request.
California and other U.S. state laws may provide additional rights, depending on where you live and whether the relevant law applies to Altitude. These may include rights to know or access, correct, delete, obtain a portable copy, opt out of certain sales, sharing, or targeted advertising, and receive equal service and pricing when exercising privacy rights. You may submit a request using the contact methods below. Where permitted, an authorized agent may submit a request on your behalf, subject to verification and proof of authority. - Do Not Track and Global Privacy Control
Some browsers transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to these signals, the Site does not currently respond to them in a uniform manner. Where required by applicable law and technically supported, we will process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of the relevant activity for that browser or device.
Third parties that provide embedded content, analytics, or other Site features may collect information about your online activities over time and across different websites or services, subject to their own technologies and privacy notices. - Security and Data Breach Procedures
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We maintain procedures to evaluate suspected security incidents, contain and remediate them where appropriate, and provide legally required notices to affected individuals or authorities. - Automated Processing
The Site may use automated tools for spam detection, security, analytics, and routine content or form processing. We do not use personal information collected through the Site to make solely automated decisions that produce legal or similarly significant effects about you. If that practice changes, we will provide any notice and rights required by applicable law. - Children’s Privacy
The Site is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate. - International Processing
We and our service providers may process information in the United States and other countries. Privacy and data-protection laws in those locations may differ from the laws where you live. Where required, we use appropriate safeguards for cross-border transfers. - Changes to This Policy
We may update this Policy from time to time. We will post the revised Policy on the Site and update the effective date above. If a change is material, we will provide additional notice when required by law, such as a prominent Site notice or direct communication when appropriate. - Contact Us
For questions, privacy requests, or complaints, contact Design Engagency LLC d/b/a Altitude Design Office through the contact form at https://www.altitudedesignoffice.com/work-with-us, by email at launch@altitudedesignoffice.com, or by telephone at (310) 401-1339.